Effective Communication Skills by Word Renowned Clairvoyant Psychic Medium, Dr. rose Ann Schwab, PhD

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Effective Communication Skills by Word Renowned Clairvoyant Psychic Medium, Dr. rose Ann Schwab, PhD

"Effective Communication Skills"
 

Words are the foundation of  communication.  We have found that “Body language” is an important part to sending and receiving messages. Your delivery includes your tone of voice, timing and tempo. Communication skills involve our ability to listen as well as talking.  Communicating must be effective to achieve success and happiness at work, in our friendships and our family relationships. When we achieve growth in our communication skills it allows us to:
1. Make discoveries through our inner resources
2. Learn about ourselves through others
3. Solve problems by observations
4. Develop new skills to advance ourselves
5. Have enjoyment whether in play or work.

The types of messages you send to people are statements, questions, commands and warnings. How you stand, sit or walk is also a message about you. Your words and  gestures make up the elements of language. Your messages are communicated by your voice, touch, silence, gestures and written forms such as books, email and web pages. Your posture communicates various emotions such as anger, resentment, joy, depression, hurt, love, openness, closed, and so on. Communication is affected by emotions, as well as by physical surroundings. It is not only what you say but how you say it. Communication is affected by your speech being quickly or slowly, if you cut someone off, or wait to speak, talk out of turn, or wait too long to bring up issues. Some times individuals will miss their opportunity to get into the topic or subject, and in some cases bring individuals back to it in a in opportune moment or out of context, leaving individuals to have to fill in themselves the past conversation. Clenched fists may indicate anger. Frequent eye contact may indicate that you are caring. Eye contact that is eye to eye is the best, but sometimes you will find individuals will talk to you but look at your breasts, chest, pants, shoulder, around you, or even behind you. These individuals in some cases can be distracted, but in most are talking to you and not making direct contact, because they do not have confidence in themselves, and can't make the eye contact. Your choice of words in a given situation tells if you are formal or informal, public or private, serious or relaxed, doubtful or hopeful. Your feelings such as pride, anger, impatience, joy and sorrow can all be expressed through your tone of voice.

Effective Listening Skills are important and essential to good communication. 

1. Pay close attention to the speaker, not just what is being said but body language as well. 
2. Never interrupt, allow them time to finish, with a smooth flow of conversation.
3. Ask questions that show you’re listening and are interested in what is being discussed, even if you are thinking of the laundry or amount of things that need to be done.
4. Show you understand by reflective listening (Paraphrasing what is said using your own words) Show that you are really tuned in by giving feed back as well. You may say. “Sounds like that made you really angry” or “It must have made you very frustrated” Take advantage of opportunities to express your approval. It will encourage further communication and make the individual feel a connection with you.

It is not easy to disagree with someone. But not expressing your position will not aid communication.
 

1. Focus on the problem or issue (Not the person) By focusing on the problem or issue  you are taking the situation to the right level of attention. By focusing on the person you are putting that person into a defensive role where anger and resentment comes out, and nothing is solved.
2. Explain your position (With concrete reasons) Don't just give your position, explain fully why you are taking this stance.
3. Use “I” statements. Talk in terms of yourself. Example” I really feel frustrated when you ask me to cut my prices. I believe with the quality I give that my prices are very reasonable.” Speak honestly and openly without attacking others. You have the right to say “no” and state your needs and the changes you would like to happen. It is natural to become angry, upset or happy and satisfied. Be true to your feelings. Steer clear of being too passive and avoiding conflicts, too aggressive both verbally and physically, passive and aggressive by trying to control others in subtle and sneaky ways. 

Good Telephone Habits:
1. Pick up after 2 or 3 rings.
2. Identify yourself and your organization. Ask the name of the caller.
3. Take notes and avoid asking them to repeat themselves unless their is a problem with the connection or they are speaking softly.
4. Ask permission to place them on hold if you must do so..
5. Always call back if your disconnected. This is very rude behavior not to. This way you keep the conversation in your control and courteous

When your calling:
Leave a clear and concise messages. Don't ramble on and on.  Include your name, your organization, day, time, purpose of your call and a number where you can be reached.

Business Meetings:
1. Share your agenda in advance. A memo is helpful and gives those in attendance to the meeting an idea of what the meeting will be covering. Plan on covering a few main points. Avoid overloading.
2. Invite only key people. The people that this business meeting is intended for in work or connections
3. Choose an appropriate space.  Make sure you meeting is in a large enough room or good environment. This is an important key to deliver your message and get your point across.
4. Consider comfort with good lighting and comfortable seating.
5. Take minutes and distribute them after the meeting.

Presentations:
1. Research and organize your topics in advance.
2. Learn as much as you can about your audience.
3. Use video or audio aids to increase understanding and hold attention.
4. Prepare notes but don’t read directly from them.
5. Rehearse your presentation, especially new material.
6. Anticipate questions, try to prepare your answers.

Letters:
1.Organize your thoughts before you begin.
2. Write a first draft.
3. Make necessary revisions.
4. Pay attention to tone, formal, familiar.
5. Organization
6 Correct spelling
7. Then write the final draft.

Memos:
1. Be polite and direct
2. Points should be explained clearly
3. Format should follow the organization’s guidelines

Reports:
Understand your purpose before researching and writing drafts. Your structure will be the main importance so it will be easy to read.
1. Title and title page
2. Table of contents
3. Introduction
4. Summary
Proofread all written work. If possible have someone else proofread as well.
 

 

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